Contact Us

Head Office,
Telkom Plaza Ralph Bunche Road
P.O.BOX 30301-00100
Nairobi, Kenya
+254 (0)20 495 2001
www.orange-tkl.co.ke

Customer Care (general) : Call - 100 or Email - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Media Contact: Call +254 (0)20 495 2001 or Email - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Corporate:

  • Dial 200 from Orange mobile or Orange wireless network,
  • 020 4600 200 from other networks (chargeable at prevailing rates)
  • 0800 200 000 from other networks or
  • Sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • http://orangebroadband.orange-tkl.co.ke for self booking of complaints on out ticketing system

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Orange Shops
opening longer to serve you better

discover our new range of products and offers at your nearest Customer Experience Centers

ORANGE SHOPS
REGION
SHOP
 PHYSICAL ADDRESS / LOCATION
 CONTACT DETAILS
 OPENING HOURS

1

NAIROBI

GPO

 Telephone hse, kaunda street, opp Holy family basilica.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

weekdays: 7.30am-6pm
Saturdays: 9.00am-4pm
Sundays & Public holidays: Closed

 

 

Telkom Plaza

 Telkom plaza Ralph-Bunch Road
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

weekdays: 8.00am-5pm
Saturdays: Closed
Sundays& Public holidays: Closed

 

Westgate

 WestGate- shopping Mall 1st Flr
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

weekdays:8.30am-8pm
saturdays:9.00am-7pm
sundays:10.00am-7pm
Publicholidays:10.00am-4pm

 

Gigiri

 United Nations Complex Gigiri

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:9.00am-5pm
Saturdays:Closed
Sundays& Public holidays: Closed

 
Sarit
 Sarit Center- shopping mall 1st floor
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Weekdays:9.00am-6pm
Saturdays:9.00am-6pm
Sundays:10.00am-3pm
Publicholidays:10.00am-3pm

 
Extelcoms
 Extelcom House, Haile-Selassie Avenue

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

weekdays:8.00am-6pm
Saturdays:9.00am-6pm
Sundays& Public holidays: Closed

 
T-Mall
 T-Mall- shopping Mall Mbagathi way.
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Weekdays:8.30am-7pm
Saturdays:9.00am-6pm
Sundays:9.00am-6pm
public holidays:10.00-4pm

 
Galleria
 Galleria shopping mall G floor Karen road

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.30am-7.30pm
Saturdays:9.00am-6pm
Sundays:10.00am-6pm
public holidays:10.00-4pm


Industrial
 Dar-es-salaam industrial Area
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Weekdays:8.00am-5pm
saturdays:9.00am-1pm
Sundays& Public holidays: Closed


Machakos
 Telephone-hse,Mwatu-Wa-Ngoma street next to post office.
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-5pm
Saturdays:Closed
Sundays& Public holidays: Closed







2

 CENTRAL
 Thika
 Telephone House- Commercial Street

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:9.00am-6pm
Sundays& Public holidays: Closed

 
Garissa
 Maendeleo Plaza - Harambee Avenue

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:8.00am-1pm
Sundays& Public holidays: Closed

 

 

 Wajir
 Telkom yard Gr Flr along Nrb mandera road .
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:8.00am-1pm
Sundays& Public holidays: Closed

 

Nyeri

 Karson House Kimathi -way

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:9.00am-5pm
Sundays& Public holidays: Closed

 

 Nanyuki
 Telephone Hse Kenyatta Highway G floor
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-5pm
saturdays:9.00am-5pm
Sundays& Public holidays: Closed


Embu Telephone hse, Near Library, Embu This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-5pm
saturdays:9.00am-5pm
Sundays& Public holidays: Closed

 

Meru

 Telephone hse, Nanyuki highway
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
Saturdays:8.00am-5pm
Sundays& Public holidays: Closed







3

C/RIFT

Nakuru

 Telephone House,Moi Road
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:9.00am-5pm
Sundays& Public holidays: Closed

 

Naivasha

 Moi avenue next to Co-Op Bank

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:9.00am-5pm
Sundays& Public holidays: Closed

 

Kericho

 Telekom House - Temple Road

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

weekdays:8.00am-5pm
Saturdays:9.00am-3pm
Sundays& Public holidays: Closed







4

N/RIFT

Eldoret

 Telephone House- Kenyatta Street
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Weekdays:8.00am-6pm

 

Kitale

 Telephone House- Kitale Posta Road
 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
Saturdays:8.00am-4pm
Sundays& Public holidays:Closed







5

COAST

 Mombasa
 Telephone House Moi avenue

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
Saturdays:9.00am-4pm
Sundays& Public holidays:Closed

 

Diani

 Darad biulding,Gr Flr.Daiani Beach Rd opp palm Beach hospital

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
Saturdays:9.00am-4pm
Sundays& Public holidays:Closed

 

Nyali

 Nakumatt Nyali mall, Shop no. 1

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:9.00am-7pm
Saturdays:10am-7pm
sundays:10am-4pm
public Holidays:10am-4pm

 

Kilifi

 Telephone Hse Gr Flr Biashara street

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:10am-5pm
Sundays& Public holidays:Closed


Malindi

 Telephone House, Kenyatta Road

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:8.00am-5pm
Sundays& Public holidays:Closed







6

WESTERN

Kisumu

 Telkom Plaza Oginga Oginga Street

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
saturdays:9.00am-4pm
Sundays:Closed
Public Holidays:10.am-4pm

 

Kakamega

 Telkom Building- Kisumu Road

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Weekdays:8.00am-6pm
Saturdays:8.00am-4pm
Sundays& Public holidays:Closed
 

Services

About us

Careers