Orange internet revamps Home Broadband service

Orange internet revamps its Home Broadband service

Service offered through Telkom Kenya Fixed line with waived set up fees for new subscriptions

Orange internet becomes the most affordable unlimited internet access

Rapid development of the ICT sector and convergence of telecommunications and broadcasting is creating new products and services, charting new paths for education, entertainment and business. At the same time, more commercial, social and professional opportunities are being created through these unique developments.
Telkom Kenya as the only integrated telecommunications services provider in Kenya with mobile telephony; fixed line and internet has demonstrated its lead role in opening up consumers to these unique developments by announcing today the launch of its revamped Orange Internet residential offer: Broadband Nyumbani.
Broadband Nyumbani’s ADSL technology utilizes the unused capacity in copper wires by receiving data at a different frequency than that of voice or fax, making it the ultimate choice in data transfer and processing.
Other benefits are: 5 free email addresses with large storage capacity, antispam and antivirus with additions on request; free parental control CD; discount on fixed line; dedicated customer help line and Broadband Nyumbani’s equipment known as the Livebox, comes fitted with a Wi-Fi component that allows wireless internet access within 100 meters of the access point, commonly known as hot spots. With this, customers can set up multiple computers or other Wi-Fi enabled devices in their home enabling them to connect to high speed internet simultaneously without blocking the phone line for voice calls.
Broadband Nyumbani which is based on the ADSL technology will provide fast, reliable and affordable internet solution with high bandwidth capabilities of up to 1MB to home users. The offer promotes the use of landline by waiving the application fee of Telkom Fixed line cost of Kshs. 3,395 on application of the Broadband Nyumbani within 30 days from payments of the fixed line. With this ADSL connection a customer can surf the internet as well as make phone calls.
The parental control CD which comes with the service offers content filtering options that allow parents to monitor or limit what can be accessed and even restrict the amount of time their children spend online. The content filter offers a choice of pre-defined blocked categories that parents or guardians can use to protect children or vulnerable dependants within the family home.
Telkom Kenya’s move into residential broadband is part of its strategy to offer value added services to customer and maintain the lead in the data services market as it prepares for the landing of the Fibre Optic cables. Benefits expected with the Fiber Optic cables are availability of internet access characterized by high bandwidth and low costs. This outcome is likely to result to substantial growth in the number of residential internet users.
Commenting on the service, Jean-Michel Chanut, Head of Marketing and Strategy said.
“We’re offering customers a range of innovative, world class internet services - all at incredibly affordable rates enabling home users to get the most value. Orange aims at easing up customers’ life and enhancing their internet experience as part of build-in benefits adding generosity to performance”
To ensure that the customers are served well and promptly, a dedicated customer service help line for Orange Internet customers has been established. Dial 020-2222 121 020-2222 121 from any network.
The service targets home users in areas where there is ADSL coverage and Telkom Kenya Fixed line service which are;
Nairobi, Mombasa, Nakuru, Kisumu, Nyali, Nyeri, Naivasha, Kericho, Kakamega, Kisii, Eldoret, Kitale, Machakos, Diani, Thika, Kikuyu, Busia, Embu, Garissa, Kilifi, Kiambu, Kiamariga, Malindi, Athi River, Othaya, Bungoma, Ongata Rongai, Ruiru
To access the service, customers should visit any Orange Customer Experience Center in the above areas or call customer service and find out whether they are eligible for Broadband Nyumbani in order to apply for it.
For media queries, please contact:
Joan Kiambati, africapractice, 020 239 6898/9, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Reuben Kyama, africapractice, 020 238 6898 020 238 6898, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
About Telkom Kenya
Telkom Kenya is committed to providing innovative, accessible and refreshingly simple communications solutions to its customers.
With fixed network, mobile and internet services, Telkom Kenya is the only truly integrated telecommunication solutions provider in the country. Orange Mobile, Orange Fixed Plus and Orange Broadband are Telkom Kenya’s GSM, wireless and internet services provided under its commercial brand, ‘Orange’. The national fixed line service, Telkom Fixed, is provided under the Telkom Kenya brand.
Established in 1999 as the nation’s original telecommunications provider, Telkom Kenya continues to have the largest footprint across the country enabling more people to connect, create and come together to achieve more.
About Orange
Orange is the key brand of France Telecom, one of the world’s leading telecommunications operators. With 123 million customers, the Orange brand now covers Internet, television and mobile services in the majority of countries where the Group operates. At the end of 2008, France Telecom had consolidated sales of 53.5 billion euros (12.7 billion euros for the first quarter of 2009) and at 29 April 2009, the Group had a customer base of almost 184 million customers in 30 countries. These include 123 million mobile customers worldwide and 13 million broadband Internet (ADSL) customers in Europe. Orange is the number three mobile operator and the number one provider of broadband Internet services in Europe and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.
The Group’s strategy, which is characterized by a strong focus on innovation, convergence and effective cost management, aims to establish Orange as an integrated operator and benchmark for new telecommunications services in Europe. Today the Group remains focused on its core activities as a network operator, while working to develop its position in new growth activities. To meet customer expectations, the Group strives to provide products and services that are simple and user-friendly, while maintaining a sustainable and responsible business model that can be adapted to the requirements of a fast-paced and changing eco-system.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange
For more information:,,
Orange and any other Orange product or service names included in this material are trademarks of Orange Personal Communications Services Limited, Orange France or France Telecom