Department : IT and Networks

Sub-department: Operations & Maintenance

Reports to : Piloting Performance Manager

Role description

• Assure that the techno field operations are well managed.
• Implement all work order related to the techno in the field and follow network QoS.
• As team leader in CDMA, GSM and UMTS as level 2 intervention for all issues in these techno in the field.
• Tests, accept and integrates new circuits and applies operational knowledge and theory applicable activities, supporting the FSC/Capital projects.

Key Responsibilities

• Manage the team in the field

• Responsible of the hardware status of the equipments in the techno

• Responsible for the implementation of all WO related to the BTS field operations

• Writes daily and weekly reports pertaining to maintenance activities.

• Work with Supervision on all alarms seen on BSS and actions arising from the field

• Performs the repair and return process and is responsible for maintaining adequate spares

• Meet Standard and non-standard requests to support network performance and reliability initiatives.

• Maintain a high level of availability of the HW and management of all accesses and parameters modifications

Work Conditions

• Field work (out of office for business purpose) : YES (30% - 50%)

• Professional Tools used: Laptop, Handset, Toolkits and Test Gears

• Professional Risk (e.g work at heights): YES

• Shifts work: NO

• Night Shifts: NO

• Work during week-end: YES

• Work 'On-Call': YES

Professional Skills:

• Result oriented with good skills in leading and motivating people and conscious of responsibility.

• A thorough and methodical approach to work.

• Flexible and responsive to changing work patterns and demands

• Problem solving Skills

• Ability to work with minimum or no supervision.

• Highly developed skills in interpersonal communication

• Fault management operations in Telecom.

• Applicants must upload a PDF or Ms Word copy of his / her CV to    be considered.

• Deadline: This is an open vacancy