Dial 128 followed by the number e.g. 128077XXXXXXX
Called party pays for the call at standard Telkom rate of KSh 2 per minute.
Nisort is ideal when you need to make an urgent call and you do not have access to airtime
NiSort is ideal for customers/clients of businesses who want to enhance customer interaction without airtime barriers.
Are NiSort calls charged on the bundle account or main account ?
All NiSort calls are charged at PAYG rate of KSh 2 from the main account
How do I block some numbers from calling me using NiSort ?
You can block numbers by putting them on the NiSort black list
Can Postpaid numbers access NiSort?
Postpaid numbers cannot receive nor make NiSort calls
Can I use NiSort to call Off-net numbers?
No, NiSort is only for Telkom pre-paid subscribers
Will I be notified of failed NiSort calls?
You will be notified if the called party rejects the call
If I deactivate/unsubscribe from NiSort service, will I be able to make NiSort calls?
YES, you will be able to make the calls ,but you cannot receive NiSort calls
Can the white & black lists be managed by customer care?
NO. It’s a self service
What is the maximum numbers allowed in black or white list?
Maximum number is 10 numbers
Can ported numbers use the NiSort service?