Hybrid service –customer can top up once their bundle runs out.
Customer can buy prepaid or postpaid data bundles after exhausting allocation.
Customer has a wide range of choices from as low as 1k-50k.
Access to prepaid roaming.
Why Telkom Postpaid plans?
Telkom postpaid plans give you flexibility & convenience which is essential for good customer experience while ensuring that that you get the best value for your money.
How can I get a postpaid service?
Simply visit a Telkom shop or email firstname.lastname@example.org
and our team will assist you.
What postpaid offers are available?
For Corporates & SMEs
Full postpaid- Gives you unlimited talk time
iControl-Postpaid offer Customer chooses limit of their package-1k-100k
CUG-Voice offer that allows for free calls within a group
Ongea-A postpaid bundle offer with 2 packages sh.1000 & ksh 3000
What do I require to get a corporate line (pure postpaid; CUG & iControl)?
Certificate of Registration
Fill an application form
Individual line (Ongea)
How can I buy data bundles while on postpaid?
You can buy a postpaid or prepaid data bundle if you are on
iControl or Ongea
To get a postpaid data bundle contact your key account Manager
Or visit your nearest Telkom shop
To buy a prepaid data bundle dial *124#
How do I access roaming on my postpaid line?
Roaming is only available for pure postpaid customers, with an additional deposit of
What happens when my Postpaid service is disconnected temporarily?
When your postpaid account has been temporarily disconnected, you will not be able to make any regular calls, send text messages or use your mobile Internet. To have your account re-activated
Call 0800200000 or 020 4600200
Or write to email@example.com
Contact your Key Account Manager
How do I pay my bill?
You can pay your bill using:
Visa; MasterCard; Mobile Money; KCB Mobile; Equity Eazy 24-7; Co-op Mobile and Chase Mobile. Simply follow this link http://www.telkom.co.ke/payments/