SMS
BUNDLES

SMS Bundles

At Telkom, we know how much you love to stay in touch with the people close to you. Buying a bundle will save you much money as you chat more. It allows users to text more for less to any local network. Dial *188# and select 3 to subscribe.

Daily 10
KSh 10
  • Price KSH10
  • 200 Telkom SMS 
  • 50 Any network SMS
  • Auto-renewed daily (for 24hrs)
  • Available on new SMS menu *188#
Daily 5
Ksh 5
  • Price KSH5
  • 50 Any network SMS
  • Auto-renewed daily (for 24hrs)
  • Available on new SMS menu *188#

 

FAQ

  • How do I buy Daily SMS bundles?

    • Dial *188#
    • Dial *123# select 3 (Talk, Text & More) then 2 (Daily SMS bundles)
  • How do I check my Daily SMS bundle balance?

    Dial *131# 

  • Can I buy more than one Daily SMS Bundle before the validity period?

    • Yes, you can subscribe to another SMS Daily bundle before the expiry of your existing bundle.

    • Once you subscribe to a new bundle before the expiry of your existing bundle, the new bundle balance will accumulate on the existing balance

  • What is the validity period of my SMS Daily Bundle?

    The bundle is valid for 24hrs.

  • What happens to my validity if I subscribe to the same bundle before the expiry of my existing bundle?

    The validity of the bundle changes to that of the new subscription. 

  • What happens when I exhaust my SMS daily bundle before the expiry?

    • You can purchase a new SMS daily bundle
    • If you don’t purchase a new bundle, SMS will be charged at the PAYG rate of Ksh 1
  • Is the daily SMS Bundle auto renewed?

    •Yes the SMS bundle is auto renewed after 24hrs.

  • How do I unsubscribe from the Daily SMS bundle?

    • You can cancel the auto renew by dialing *188#, and select unsubscribed.
    • This will cancel the SMS offer you were subscribed to.
  • Which bundle will be auto renewed if I had subscribed to two or more bundles within 24hrs?

    The last subscribed bundle.

  • What happens when the SMS Daily bundle expires before exhausting the SMS within the bundle?

    •Any un-utilized SMS will be forfeited once the bundle expires.

  • Do I earn Ziada points when I buy the SMS Daily Bundle?

    Yes you earn ziada points on the cost of the bundle.


     

How can we help?

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