MORE WAYS TO WITHDRAW YOUR CASH


Enjoy hassle-free ways to withdraw your cash without the need of an Agent number. Simply present your original identification document.

 

How to Withdraw Cash from an Agent

 

1.  Visit the nearest T-kash Agent.
2.  Confirm the T-kash Agent has sufficient funds to process your transaction.
3.  Give the Agent your original identification document.
4.  Go to your T-kash Menu and select ‘Withdraw Cash’.
5.  Select ‘From Agent’enter the amounts.
6.  Confirm details, enter your T-kash PIN and press send.
7.  You will receive a T-kash SMS with a T-kash Code that is valid for 10 minutes. 
8.  Give the Agent the T-kash Code to process your withdrawal request.
9.  The Agent will process your withdrawal request and you will receive a confirmation SMS from T-kash.
10. The Agent will give you money and request you to sign the transaction logbook.

 

How to Withdraw Cash from an ATM

 

You can conveniently withdraw money from all Verve branded ATMs countrywide.​

 

1.  Go to your T-kash Menu and select ‘Withdraw Cash'.
2.  Select ‘From ATM'.
3.  Enter Amount (In multiples of KShs. 200).
4.  Create your One Time PIN (Enter a four-digit PIN of your choice).
5.  Enter your T-kash PIN and press send.
6.  You will receive a T-kash confirmation SMS with a T-kash Code that is valid for 10 minutes.

 

Phase 2 (At the ATM)

 

1.  At the ATM select 'Verve'.
2.  Enter your ‘T-kash Code' as the ‘Paycode'.
3.  Enter your One Time PIN.
4.  Enter amount and confirm by pressing ‘Continue'.
5.  The ATM will dispense cash and issue you with a transaction receipt.
6.  You will also receive a T-kash confirmation SMS

 

Open to All

 

Not registered?  Don’t worry.  T-kash allows unregistered customers to withdraw money from our Agents. All you have to do is:

 

1.  Confirm the T-kash Agent has sufficient funds to process your transaction.
2.  Present your original identification document.
3.  Give the Agent your phone number and the T-kash Voucher Code Number from the SMS notification.
4.  The Agent will process your withdrawal request and you will receive a T-kash confirmation SMS.
5.  Both the Agent and the Customer will receive an SMS confirming the transaction.
7.  The Agent will give you money and request you to sign the transaction logbook.

 

Please see our Tariff Guide below.

 

 

T-KASH TARIFF GUIDE

HIGHER LIMITS, LOWER CHARGES

Maximum Value per transaction is KSH 150,000

Maximum Wallet Limit is KSH 300,000

Maximum Daily total transaction value is KSH 300,000

TRANSACTION LIMIT IN KSH

TRANSACTION TYPE & CUSTOMER CHARGE

Minimum

Maximum

Transfer to registered T-kash Customers

Transfer to registered other networks

Transfer to unregistered Customers

Withdrawal

1

49

FREE

Free

N/A

N/A

50

100

FREE

Free

N/A

10

101

200

FREE

5

36

26

201

500

FREE

10

36

26

501

1,000

FREE

15

41

26

1,001

1,500

20

20

46

26

1,501

2,500

35

35

61

26

2,501

3,500

45

45

93

48

3,501

5,000

55

55

120

65

5,001

7,500

65

65

145

80

7,501

10,000

85

85

190

105

10,001

15,000

90

90

245

155

15,001

20,000

90

90

265

175

20,001

35,000

100

100

285

185

35,001

50,000

100

100

N/A

265

50,001

150,000

100

100

N/A

295

To register or transact at any T-kash Agent outlet,one will need an original identification document i.e.National ID and  Passport.

 

 

DO YOU HAVE ANY QUESTIONS?

Check our FAQ's

TERMS & CONDITIONS

 

T-kash Terms and Conditions

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