Ziada Points program

Ziada points program is for Mobile Prepaid customers.
Customers are automatically enrolled onto Ziada once they activate their line and start using their mobile prepaid line.
Customers earn 1 point for every 1 KSH spent on calls, sms and data
Customers can now redeem the following using their Ziada points
○ Freedom Data bundles
○ Airtime
○ Handsets
Customers can redeem their Ziada points by dialing *126#.

Airtime redemptions using Ziada points

What is Ziada points?
This is a loyalty program for Telkom Mobile Prepaid where customers are rewarded for using Telkom services.
How do I subscribe to Ziada Points?
You are automatically enrolled to Ziada points once you register your line
How do I earn Ziada Points?
You earn 1 Ziada point for every 1Kshs spent on calls, sms, and data.
How do I check my Ziada points balance?
You dial *126# .
What can I redeem using Ziada Points?
You can redeem Freedom data and airtime.
How do I redeem the different redemption options?
By dialing *126#.

Can I use the airtime redeemed across networks?
Yes, airtime redeemed can be used across networks for calls, SMS and data.
Where can I redeem a device?
You can get a device by visiting any of our Telkom shops country wide.
Can I use Ziada Points and Top up with cash to redeem a device?
Yes it is possible to use ziada points plus cash to get a device.
Can I transfer Ziada points to one of my friends?
No, Ziada points are not transferable.
Can I earn points as a postpaid customer?
No, you can not earn points when you are on postpaid services.

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