What is Ziada points?
This is a loyalty program for Telkom Mobile Prepaid where customers are rewarded for using Telkom services.
How do I subscribe to Ziada Points?
You are automatically enrolled to Ziada points once you register your line
How do I earn Ziada Points?
You earn 1 Ziada point for every 1Kshs spent on calls, sms, and data.
How do I check my Ziada points balance?
You dial *131# .
What can I redeem using Ziada Points?
You can redeem Holla bundles, Data bundles and airtime.
How do I redeem the different redemption options?
By dialing *126# or *123# select option 1 then 4
Can I use the airtime redeemed across networks?
Yes, airtime redeemed can be used across networks for calls, SMS and data.
Where can I redeem a device?
You can get a device by visiting any of our Telkom shops country wide.
Can I use Ziada Points and Top up with cash to redeem a device?
Yes it is possible to use ziada points plus cash to get a device.
Can I transfer Ziada points to one of my friends?
No, Ziada points are not transferable.
Can I earn points as a postpaid customer?
No, you can not earn points when you are on postpaid services.