This is a fixed wireless solution that provides a landline-like service over a wireless link with a landline number. It is issued as a sim card that can terminate on a fixed wireless phone, a PBX or a mobile phone.
This solution suites your business if you experience downtime or low quality of service on your current landline, if you are looking to re-connect to a landline service, of you would like a landline number that defines your physical location (Nairobi, Kisumu, Mombasa), or if you want a landline number identity to exhibit professionalism
Quality of service – as the solution runs on a wireless network you will not experience outages as a result of cable-cuts and you have access to dedicated after sales support through the dedicated Customer Care (200).
Cost efficiency – the solution offers reduced landline rates (up to 75%) and competitive international calling rates
Speed of implementation and Scalability – It takes only one working day and can be deployed with your existing PABX and it allows for multiple extensions.
Convenience – you can get a business landline on your dual SIM GSM phone
What is the key differentiator between Biashara Talk and landline?
Features of the services are similar with the exception of how the services are deployed. Biashara talk is wireless i.e. it rides on wireless technology- GSM while the landlines are deployed using wires i.e. copper or fiber.
What kind of offers are available on Biashara Talk?
Biashara Talk is Bundled based service with monthly offers that range from as low as KES 1,000 to KES 20,000 that caters to all needs. With very attractive rates that have been reduced by up to 75% from the old fixed rates. (link to tariff table).
What services can I enjoy with my bundle?
You can make local and international calls; send local and international SMS and browse with your monthly bundle.
What happens when I exhaust my bundle?
Your line is then converted to pre-paid where you are required to top-up to continue enjoying services at the same in-bundle rates.
Who is the target market for Biashara Talk?
Existing customers who are experiencing regular downtimes with their current landline due to cable cuts or such like issues and customers who would like to reactivate their old landline business numbers.
How long does it take to deliver the Biashara Talk service?
24 hours or less
How do I check my usage?
To check account and bundle balance for your account, dial *222# , select option 3 “manage my account”
What happens if I move from one region to another– e.g. from Nairobi to Coast, will I use the same number?
Being a fixed service, Biashara Talk is geographically zoned, when moving to another region, visit any Telkom shop and give your new location, the shop agents will provide a number for your new location, similar to the current number.
Is the service available to customers who want more than one line or customers who have switchboards?
Yes the service can be used with multiple lines by using a GSM router (Flybox) which is then connected to the switchboard