Business Contact Center


Business Contact Center 

Telkom’s Business Contact center is an IP based call management solution for handling high volume inbound and outbound customer calls for call and contact center setups. Through this service you’re able to extract in-depth statistical call reporting useful for extracting deep insights and trends on your customer calls


Informed business decisions: Enhanced call analysis through advanced reporting tools.

Improved customer experience:  Faster turnaround time in resolving customer issues and queries.

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Contact Number: 020 4600200(Calls from other Networks)

Contact Number: 0800 200 000(Calls from other Landlines)