30 Apr 2021
Nairobi, Friday, April 30, 2021…Telkom customers will be able to use T-kash, the technology company’s digital financial services platform, to send money across local networks, at no cost, for the next 60 days. Within the same period, customers will get an extra 25% worth of bonus airtime, when they purchase airtime via T-kash.
Telkom will also be rewarding its customers with Data when they use T-kash to pay bills. Payment of monthly utilities such as Nairobi Water, Kenya Power – for both pre-paid and post-paid bills, and to pay-TV platforms such as GoTV, Star Times and Zuku, have been included into this reward bracket.
Since the start of the COVID-19 pandemic, the use of digital financial payments has enabled societies to exchange value with less physical contact. In this regard, digital wallets have gained acceptance as an alternative to cash therefore promoting safer communities and more efficient commercial interactions.
Telkom’s Chief Executive Officer, Mugo KIBATI says the technology company is alive to the need for a convenient and secure financial services platform that enables customers to easily send money across networks.
“COVID-19 has brought with it heightened cost sensitivities with the discerning customer looking for more value at the best possible price. What T-kash is offering the customer for the next 60 days is a platform that takes away the stress of having to constantly make calculations of how much extra money you will need to successfully make a transaction, in this particular case, sending money.”
Telkom is working on further improvements and add-ons to T-kash. These will be announced progressively in the year, notably, to address: distribution and service availability through a growing agent network, as well as the launch of additional customer channels that will enhance the financial services experience.
“We have been collating feedback from our customers that has informed the immediate next steps, with respect to the desired T-kash customer experience: simplicity, affordability and availability,” adds KIBATI.
Financial services, partnerships and digitisation form part of Telkom’s focus areas. In this strategic direction, Telkom seeks to enrich its financial services offering to reflect evolving customer demands.
Recently, the company announced its partnership with the Ministry of ICT’s National Youth Council of Kenya (NYCK), to co-create FURSA, an e-wallet that will open up a portfolio of financial opportunities to the youth in Kenya and more so at the grassroots levels. The objective is to increase the youth’s resilience in the midst of physical and infrastructural barriers that obstruct their access to financial services and products.
“Telkom’s Digital Financial Services function is now focused on strategic and deliberate partnerships for impact, in line with our brand’s over-arching focus areas. Our partnership with the NYCK is a clear indicator that more can be done to advance the financial inclusion of our youth. Further digitisation and investment in the mobile money ecosystem will help address a crisis that has been further exacerbated by the COVID-19 pandemic,” adds KIBATI.
Telkom customers can sign up for T-kash after registration at an authorised agent, upon which the service menus will be shared. The T-kash menu can be accessed through USSD by dialing *160# or via DSTK.
Telkom is a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale carrier-to-carrier traffic, within the country and the region.
These services are primarily offered through our Service Delivery Units: Digital (that offers: Data Centre Services, Cloud, Managed Services, Connectivity, Broadband, Carrier-to-Carrier traffic, and Backbone Infrastructure); Consumer (that offers: Data, Voice, VAS, and Content) and Digital Financial Services (through our platform T-kash).
Telkom is also building on strong, consumer-centric ethos and is committed to providing innovative, accessible and refreshingly simple communications solutions that suit customers’ everyday communication needs.
Established as a telecommunications operator in April 1999, Telkom is 60 per cent owned by Helios Investment Partners, with the remaining stake held by Kenyans through the Government of Kenya. Telkom has 4,152 km of its own terrestrial fibre cabling, serving as a key conduit for broadband connectivity, inland. Telkom Kenya also owns a 22.5% stake in TEAMS, a 5,000km undersea fibre optic cable through Fujairah, UAE, and a 10% stake in LION2, another 2,700km undersea fibre optic cable through Mauritius. It also owns a stake in the East African Submarine System Cable (EASSy) and manages the National Optic Fibre Backbone Infrastructure (NOFBI), on behalf of the Ministry of ICT, an inland fibre optic cable network running through Kenyan counties. Telkom is also the landing partner for the LION2, EASSy, and DARE 1 Cables.
Please visit www.telkom.co.ke to get to know more about Telkom.
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George MLAGHUI | firstname.lastname@example.org | Follow Telkom on Twitter: @TelkomKenya